Dug’s Rugs Referrals Keep the 41 Year Old Business Thriving

By Steve Sears

Dug’s Rugs was founded inn 1981 by Doug and Nancy Taylor, and in those 41 years a satisfied clientele continues to return to their store for the finest quality floor coverings, expertise and service.

Currently a 2,000 square foot retail store, the Taylors first were actually looking for a warehouse to store rugs when Doug was an installer. They located store space in Flanders, but the warehouse developed into a reliable floor covering store which sells popular brands and performs top notch installation.

The brands that Dug’s Rugs sells and installs are certainly top of the line names; Shaw, Dixie, Dreamweaver, CorTec flooring, and much more. The Taylors and their team are experts at custom made area rugs and runners for stairs, wall-to-wall carpeting, Luxury Vinyl Tile, Plank hardwood flooring, and wall-to-wall installations of all kinds, and their prices are better than big box store sale prices. “We are pretty much a 100% service operation,” Doug says. “We do anything in flooring other than ceramic tiles, and we have our own installers.” That last point is important from a longevity and quality standpoint. Dug’s Rugs is well known for doing the job right the first time, as well as assuming projects from prior installers who did a job poorly and remedying the situation.

It goes further than just selling and installing the best hardwood flooring and carpeting. It’s the congeniality, reliability, and workmanship with which Dug’s Rugs serves its customers and takes care of their homes. And the Taylors, who have lived in and raised a family in Mount Olive, are proud of their store’s history. Their many customers come from local areas and beyond, and most of the their business is referrals from friends and family members. Nancy says, “I can’t tell you how many times we’ve done parent’s homes, and then their kids will come in, and then their grandkids. They refer us right down the line to their relatives.”

The end result is a job well done. “Seeing a house being in disarray, and then seeing it when we’re all done, it’s a totally postcard picture,” Doug states proudly,

Dug’s Rugs is located at 286 Route 206 in Flanders. For more information, call (973) 584-1350.

 

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